Medici Gardens: Terms and Conditions
Welcome to Medici Gardens. These Terms and Conditions govern your use of our online platform and the services provided by Medici Gardens. By accessing or using our services, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
1. Services Overview
Medici Gardens offers a range of floral and botanical services, including but not limited to:
- Fresh floral arrangements and bespoke bouquets.
- Plant sales and garden consultations.
- Floral design workshops.
- Wedding and corporate floral services.
- Local delivery services.
2. Orders and Payments
All orders placed through our online platform are subject to availability and confirmation. Prices for products and services are as displayed on our site and are subject to change without prior notice. Payment must be made in full at the time of order placement. We accept various payment methods as indicated on our checkout page.
For bespoke or event-based services, a non-refundable deposit may be required, with the remaining balance due as per the agreed-upon terms for that specific service.
3. Cancellations and Refunds
- Floral Arrangements & Plants: Cancellations made at least 24 hours before the scheduled delivery or pickup time will be eligible for a full refund. Cancellations made within 24 hours are subject to a 50% cancellation fee.
- Workshops: Workshop fees are non-refundable but may be transferred to another participant or a future workshop of equal value if cancellation is received at least 7 days prior to the workshop date.
- Event/Wedding Services: Specific cancellation and refund policies for large-scale events will be detailed in your individual service agreement.
- Damaged or Incorrect Items: If you receive damaged or incorrect items, please contact us within 24 hours of delivery with photographic evidence. We will gladly replace the item or offer a full refund.
4. Delivery Services
Medici Gardens offers local delivery within specified areas. Delivery charges apply and are calculated at checkout. While we strive for timely deliveries, unforeseen circumstances such as traffic or weather may cause delays. We are not responsible for incorrect delivery information provided by the customer, which may lead to delays or non-delivery.
5. Intellectual Property
All content on our online platform, including but not limited to designs, images, text, and logos, is the property of Medici Gardens and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
6. Limitation of Liability
Medici Gardens will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
7. Governing Law
These Terms shall be governed and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.
8. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
9. Contact Information
If you have any questions about these Terms, please contact us:
- Address: 75 Tras Street, Unit 01-05, Singapore, Singapore, 079014
- Phone: +65 6220 7890